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I’ve had a bit to say about the state of travel information online, and regular readers will know what I think the solution is. So when I heard that a company in the North West had been awarded a contract to overhaul SYPTE’s online information website I was quite excited, maybe now we’d get a decent service that worked on a wider range of devices, with better maps and, dare I say it, an API we can use.
That excitement started to fade as soon as I clicked on a link to Rippleffect’s website, it’s flash. If, like me, you work in an environment where you have no rights to install software on your windows machine you’re immediatly stuck. Flash has it’s place, but it’s not front and center, it’s not the first thing your customers should see (or not, in my case)
Because I have other reasons to be here, I made the effort to find the link to the non-flash version and looked to see if there was any more info on the project. There wasn’t any specific info on the SYPTE project, but they have done work for Merseyrail. I’ve had a look at the hourney planner and I immediatly saw the URL http://www.merseyrail.org/noflash.php?mode=not_installed, but it seems to work Ok on a non-flash enabled browser (Chrome in my case, see above). However when I look at the site with a Flash enabled browser … I can’t see what it uses Flash for, certainly not the journey planner, so the user experience is needlessly downgraded before I even start.
I had high hopes when I saw that a smaller, local agency rather than a large behemoth had won the work, but now I’m not so hopeful that what we’ll end up with will be any better than what’s there at the moment, but prove me wrong Rippleffect, please prove me wrong!!
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